Last Updated: June 17, 2026
Privacy Policy & Data Deletion Request
Welcome to Mouru.
At Mouru, we value your trust and are committed to protecting your privacy. This page explains what information we collect, how we use it, and how you can request the deletion of your personal data.
By using Mouru.id, you agree to the practices described below.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Responses to forms, surveys, or questionnaires
- Customer support inquiries
- Newsletter subscriptions
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Website activity and usage data
- Cookies and analytics information
How We Use Your Information
We may use your information to:
- Provide and improve our products and services
- Respond to inquiries and customer support requests
- Send newsletters, updates, and educational content
- Analyze website performance and user experience
- Improve our content and services
- Comply with legal obligations
Cookies & Analytics
Mouru.id may use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance user experience.
You may disable cookies through your browser settings at any time.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers that help us operate our website and services, such as:
- Website hosting providers
- Analytics providers
- Email communication platforms
- Customer support tools
These providers only receive information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no online transmission or storage method can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We encourage users to review their privacy policies separately.
Children's Privacy
Mouru.id is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Withdraw marketing consent
- Delete your personal information
To exercise any of these rights, please contact us using the email below.
Data Deletion Request
If you would like us to delete your personal information from our systems, please send an email to:
Subject:
Data Deletion Request
Please include:
- Your full name
- Email address associated with your interaction with Mouru
- Brief description of your request
To protect user privacy, we may request additional information to verify your identity before processing the request.
Once verified, we will review and process your request within a reasonable period, typically within 30 days.
Certain information may be retained where required by law, security obligations, fraud prevention, or legitimate business record-keeping requirements.
Contact Us
For privacy-related questions, requests, or concerns, please contact: